A glazing business running on legacy systems, consolidated into one that runs the work.

A timber-lined workspace with glazed partitions and long tables

Top Glaze Windows ran on systems that didn’t connect, which slowed quoting, scheduling and day-to-day operations. We consulted with the business to find the legacy systems we could consolidate and improve, then built their website and an app for scheduling jobs, client communications and automations.

A stone bathroom with a fluted-glass shower screen beside a sauna

What we consolidated

01SchedulingDrag-and-drop crew scheduling
02Client communicationsUpdates sent at each stage of a job
03AutomationsFollow-ups and reminders that run themselves
04DocumentsA document builder and incident reports
05VisibilityA dashboard for the owner

A glazier checking a large fixed pane on site

A glazed meeting room along a timber corridor

Black-framed glass partitions around a boardroom

Fluted-glass shower and toilet enclosures with brass hardware in a marble bathroom

Fewer systems, more jobs won.

Consolidating their legacy systems streamlined the business. Quoting is faster, a higher share of jobs is won, and operations run more efficiently.

Client: Top Glaze Windows

Scope: Consulting and systems review; Website; Scheduling and client communications; Automations

A workpaper line beside the invoice it came from

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Light on the water over curved pool steps

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A clifftop home lit at dusk above the water

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